Additional Information

At Tiny T1Ds, we want you to feel confident and supported when choosing products for your child. Here you’ll find extra details about our products, care instructions, and what to expect when ordering.

Product Care

  • Pump Bands: Machine wash on a gentle or delicate cycle. For best results, air-dry or use a low-heat dryer setting. 
  • CGM Patches: Apply to clean, dry skin for best adhesion. We recommend avoiding lotions or oils before application. Please note, these are designed for decorative purposes and are not guaranteed to improve CGM's lifetime. 

Skin Preparation

For best results, always start with clean, dry skin. Wash with soap and water, avoid lotions or oils, and wait until after bathing to insert a sensor. Barrier sprays, films, or tapes may help reduce irritation. If skin issues continue, ask your healthcare provider about other options such as barrier sprays, or hydrocolloid bandages.

Applying Patches

  • Begin with clean, hair-free skin if possible.
  • Peel back half the backing and place the patch carefully over your device.
  • Smooth it down, then remove the rest of the backing.
  • Press and rub the edges to activate the adhesive.
  • Apply slowly to avoid bubbles and keep the patch dry right after applying.

Handmade in Australia

All of our products are carefully handmade in Australia. As a result, slight variations may occur.

Sizing Guide

  • Pump Bands: Available in Small (46 cm), Medium (48 cm), and Large (50 cm).
  • These sizes are designed to fit comfortably around children’s hips.

Order Processing & Shipping

  • Orders are processed within 2-6 business days, please see our Delivery and Returns page for more information.
  • Shipping times vary by location. Tracking details will be provided with your order.

Returns & Exchanges

Due to the personal and handmade nature of our products, we cannot accept returns on used items. Unused or faulty products may be eligible for exchange or replacement—please contact us if you have any concerns. Please see Delivery and Returns page for more information. 

Safety Note

Our products are designed as supportive accessories for children living with Type 1 Diabetes. They do not replace medical devices or advice. Always follow your healthcare provider’s guidance for device use and placement. 

Contact Us

Still have questions? Visit our Contact Page or email us at Admin@tinyt1ds.com.au —we’re happy to help.